DC Rooflines LTD understands that your privacy is important to you. We respect and value the privacy of everyone who visits our website https://www.dcrooflines.co.uk/ (“Our Site”) and we will only collect and use personal data in ways that are described here, and in a manner that complies with our legal obligations and your rights under the law.

By using Our Site, you agree to the terms of this Privacy Policy.

Who We Are

DC Rooflines LTD
Company Number: 09970779
Registered Address: Blake House, 11 High Street, Lees, Oldham, OL4 3BH
Email: info@dcrooflines.co.uk
Phone: 01618 207863 / 01226 691884

What This Policy Covers

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (including external service providers or third-party sites). We advise you to check the privacy policies of any such websites before providing any data to them.

What Data We Collect

Depending on how you use Our Site, we may collect:

• Name

• Address

• Email address

• Telephone number

• Business name (if applicable)

• Payment details (where applicable)

• Website usage data (via cookies and analytics)

How We Use Your Data

We use your personal data to:

• Provide and manage your account or enquiry

• Respond to your communications

• Provide roofing services, quotes, and customer support

• Send service updates or marketing (with your consent)

• Improve Our Site and customer experience

• Process payments and transactions securely

• Meet our legal obligations

We will not send you marketing unless you have opted-in. You can unsubscribe at any time.

Legal Grounds for Processing

We process your data under the following lawful bases:

• Your consent

• Performance of a contract

• Legal obligation

• Legitimate interests (improving our services or website security)

Data Storage and Security

Your data is stored securely within the UK. Measures include:

• Restricted access controls

• Secure office premises

• Use of firewall and secure servers

Sharing Your Data

We do not sell or share your personal data with third parties, except:

• Where required by law

• To trusted service providers (e.g. payment processors, hosting companies) strictly for business operations

• To comply with legal obligations or enforce our rights

Cookies

Our Site uses cookies to:

• Improve site performance

• Remember user preferences

• Provide anonymised tracking via Google Analytics

For details, please view our Cookie Policy here: Cookie Policy for dcrooflines.co.uk

You can disable cookies in your browser settings.

Your Rights

Under GDPR, you have the right to:

• Access personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing for marketing

• Restrict or limit how we process your data

• Data portability

• Withdraw consent at any time

To exercise these rights, please contact us at: info@dcrooflines.co.uk

Data Retention

We retain your data only as long as necessary for:

• Providing our services

• Legal and accounting obligations

• Resolving disputes

Typically, this means for up to 7 years for financial records, unless you request deletion sooner where appropriate.

Contact Us

If you have any queries about this Privacy Policy or how we handle your data, please contact:

DC Rooflines LTD
Email: info@dcrooflines.co.uk
Phone: 01618 207863 / 01226 691884
Postal Address: Blake House, 11 High Street, Lees, Oldham, OL4 3BH

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically.